Introduction

VivaCanada International Corp. (“VivaCanada”, “we”, “our”, or “us”) is committed to protecting the privacy of our website visitors, prospective students, clients, and partners.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, submit forms, communicate with us, or use our services.

By using our website or submitting information to us, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect information including:

• Name and contact information.
• Email address and telephone number.
• Country of residence and citizenship.
• Academic history and educational credentials.
• Language test results and language proficiency information.
• Program preferences and study objectives.
• Budget and financial planning information voluntarily provided.
• Documents submitted for admissions or assessment purposes.
• Information submitted through forms, email, WhatsApp, phone calls, or online meetings.

How We Use Information

We use personal information to:

• Respond to inquiries.
• Recommend educational institutions and programs.
• Assist with admissions and application processes.
• Communicate with prospective students and applicants.
• Schedule appointments and consultations.
• Provide information about study opportunities in Canada and other countries.
• Improve our services and website.Comply with legal and contractual obligations.

Educational Institutions and Partners

When you request assistance with admissions or program selection, we may share relevant information and documents with educational institutions, application platforms, language schools, universities, colleges, scholarship providers, or authorized service partners involved in the admissions process.

Information is shared only when reasonably necessary to provide requested services.  Information is never shared for marketing purposes.

Artificial Intelligence and Automation

VivaCanada may use artificial intelligence, machine learning, automation tools, and related technologies to assist with administrative tasks, document organization, information analysis, communications, content generation, preliminary assessments, and internal business operations.

These tools are used to support our staff and improve efficiency. Final recommendations, admissions guidance, and service decisions remain subject to human review.

Sensitive documents should not be submitted unless specifically requested as part of a service process.

Analytics and Advertising

Our website may use Google Analytics, Google Tag Manager, Google Ads, HubSpot, and similar technologies to measure website traffic, understand visitor behavior, improve user experience, and evaluate marketing effectiveness.

These services may collect information such as IP address, browser information, device characteristics, pages visited, referral sources, and interactions with our website.

Cookies

Our website uses cookies and similar technologies to improve functionality, remember user preferences, measure website performance, and support analytics and advertising services.

You may control cookie preferences through your browser settings or available cookie consent tools.

Data Storage and Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

Your rights

Subject to applicable law, you may request access to, correction of, or deletion of personal information held by VivaCanada.

Requests may be submitted using the contact information provided below.

Contact Information

VivaCanada International Corp.

Sarnia, Ontario, Canada N7S 3T6

Questions regarding this Privacy Policy may be submitted using our Contact page.